Privacy Policy
Last updated: April 26, 2026
1. Introduction
Welcome to NABIO ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our asset registration and monitoring platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, and physical address
- Identity Verification: Government-issued ID documents for KYC compliance
- Asset Information: Details about your registered assets including serial numbers, VIN numbers, IMEI codes, photographs, and documents
- Location Data: GPS coordinates for geofencing and asset tracking features
- Payment Information: Mobile money numbers, bank details for transactions
- Communications: Messages sent through our support system
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our services
- To verify your identity and prevent fraud
- To process your transactions
- To send notifications about your assets (geofence alerts, theft reports)
- To improve our platform and develop new features
- To communicate with you about updates, support, and promotional offers
- To comply with legal obligations
4. Information Sharing
We may share your information in the following circumstances:
- With Your Consent: When you authorize us to share information
- Asset Verification: Limited asset ownership information is shared during public verification
- Law Enforcement: When required by law or to assist in theft recovery
- Service Providers: Third-party vendors who assist in operating our platform
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- Secure password hashing and storage
- Two-factor authentication (2FA) options
- Regular security audits and updates
- Access controls and employee training
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Asset records are retained to maintain ownership history and assist in theft recovery. You may request deletion of your account and associated data, subject to legal retention requirements.
7. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
NABIO
nabioghana@gmail.com
+233 XX XXX XXXX